Questions, answered honestly.
We are in beta, so we say plainly what works, what is being tested and what is still to come.
Is it really free?
During the beta, yes. We will tell you well before the beta ends and before anything costs money. No card is needed to join.
How many churches are in the beta?
We are keeping it small, at most 20, so we can support each one.
What if it fails during a service?
Keep a printed copy of your order as a safety net, as you always should. The timer lives on our servers, so a reloaded or sleeping screen shows the right time when it wakes. If a connection drops, the screen says so quietly and edits you made are kept and sent when it returns. If a screen looks wrong, one tap on “Something looks wrong” tells your team. We'd rather be honest than overpromise and lose your trust.
Do my congregation and team need an account?
No. They open a link or type a short code. Only the people who build and run the program sign in.
Does it work on phones and tablets?
Yes for iPhone and Android phones. iPad and Safari are still being checked.
Does it work with ProPresenter, vMix, OBS or Stream Deck?
vMix and OBS can read our JSON data feed to give dynamic information; Stream Deck works through a Bitfocus Companion module. All are in beta testing. ProPresenter integration is not built as yet.
Where is my data, and what happens when the beta ends?
Your church's information is kept private to your church. When the beta ends you can keep going on a paid plan or take your data with you. If you stop, we keep it for 90 days before deleting it.
Who can see our order of service?
Only people you give the link to. Anyone with a congregation link sees what the congregation sees, nothing more. You can switch a link off at any time.
Is it only for churches?
We are building for churches first. If you run other live events, tell us in the request form.
Who are you?
Our development team is made of persons who have spent years in church. For so long we were hoping for a more efficient way to share information about on-going programs; and so we decided to build it ourselves. This is tailored for the unique needs of church services.
What does “Fermata” mean?
A fermata is the musical sign for “hold this moment” - a pause. Flow is the service moving on. For us to all be on the same page, we must pause and take a moment to align. Then we can move together, flow.
Write to hello@fermataflow.app, or ask when you join.